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This course helps the individual identify sources of support within their own learning environment. It focuses on explaining and describing numeracy & literacy skills and why they’re valuable, as well as understanding opportunities available to them and how they can use them to improve the way they work.
This course explains how practices that support equality and inclusion reduce the likelihood of discrimination. It also helps individuals to challenge discrimination in a way that encourages positive change, whilst providing information, advice and support about diversity, equality and inclusion.
This course describes how communication affects relationships at work and why it’s important to observe and be receptive to an individual’s reaction when communicating with them. It also lists a range of communication methods and styles that could help meet an individual’s needs.
This course explains how these conditions may influence a person’s needs in relation to the care that they may require, as well as explaining how positive attitudes towards those with mental health conditions, dementia or learning disabilities will improve the care & support they receive.
This course establishes the role and responsibilities in safeguarding individuals, as well as explaining why an individual may be vulnerable to harm or abuse. It also demonstrates the importance of ensuring individuals are treated with dignity and respect when providing health care services.
This course allows the individual to understand the roles responsibilities and boundaries when working with medication, as well as understanding the principles of safe practice in the administration of medication.
"Colette is a very good trainer who makes the session flow nicely with great understanding giving chance to discuss and share info"
"I've done training over many years, but I can honestly say this has been the best and most enjoyable. Colette and Elaine are great and lovely ladies. Thank you"
"Very relaxed atmosphere and keeping up to date with new guidelines"
"I enjoyed how often and relaxed it was also how much knowledge was given out"
"Always enjoy training with Colette"
"Elaine's experience made the training interesting"
"Superb presentation, leading and opening the group up inclusion by all course attendees. Presenter leaves group in no doubt as to her knowledge and working practises very polite approach"